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Resources & FAQs

Common questions about Behaviour Support

Practical information for participants, families, providers and referrers.

What is Specialist Behaviour Support?

Specialist Behaviour Support helps understand behaviours of concern and the factors that may be contributing to them. The process may include assessment, Behaviour Support planning, implementation support, training and ongoing review.

Who can receive Behaviour Support?

NWSS works with NDIS participants who have Behaviour Support needs, including children, young people and adults.

Do I need NDIS Behaviour Support funding?

Participants generally require appropriate NDIS funding for ongoing Specialist Behaviour Support services. Contact us if you are unsure whether the participant has suitable funding.

Who can make a referral?

Referrals can be made by the participant, family members or nominees, support coordinators, SIL and disability support providers, allied health professionals, schools and other professionals involved in the participant’s support.

Does NWSS provide SIL, Support Coordination or other disability support services?

NWSS focuses on Specialist Behaviour Support. We work collaboratively with the providers and professionals already supporting the participant.

What is a Functional Behaviour Assessment?

A Functional Behaviour Assessment is used to understand behaviours of concern and the circumstances in which they occur. It may include interviews, observations, review of records and analysis of patterns in behaviour.

What is the difference between an interim and comprehensive Behaviour Support Plan?

An interim plan can provide immediate guidance while detailed assessment is underway. A comprehensive plan follows more detailed assessment and contains longer-term strategies, implementation guidance and review arrangements.

Do you work with restrictive practices?

Yes. Where restrictive practices are involved, NWSS can undertake Behaviour Support work associated with assessment, planning, monitoring, implementation support and strategies aimed at reducing and eliminating restrictive practices where possible.

Do you provide services across Queensland?

Yes. Services may be delivered face-to-face, through telehealth or through a combination of approaches depending on the participant’s location, needs and circumstances.

What happens after I submit a referral?

NWSS reviews the referral and contacts the participant, nominee or nominated referral contact to clarify the Behaviour Support need, funding, consent, information-sharing and next steps.

Acknowledgement of Country

Respecting Country, culture and community

New World Support Services acknowledges the Traditional Custodians of the lands and waters across Queensland on which we live, work and provide services. We pay our respects to Elders past and present and recognise the continuing connection of Aboriginal and Torres Strait Islander peoples to Country, culture and community.

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