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About NWSS

Specialist Behaviour Support across Queensland

New World Support Services works with NDIS participants, families, providers and support teams to understand behaviour and develop practical Behaviour Support strategies for everyday settings.

Our approach

Behaviour does not occur in isolation

We look at the person, their environment, communication, relationships, routines, support needs and other factors that may be influencing behaviour.

Our approach is person-centred and practical. We aim to understand why behaviour is occurring and develop strategies that can be used consistently by the people supporting the participant.

Our Behaviour Support work includes

  • Functional Behaviour Assessment
  • Interim and comprehensive Behaviour Support Plans
  • Restrictive practice assessment and planning where applicable
  • Implementation support
  • Training and capacity building
  • Monitoring and review

Collaborative practice

Working with the people already around the participant

NWSS works alongside families, support workers, SIL providers, support coordinators, allied health professionals, schools and other people involved in the participant’s support.

Our role is focused on Specialist Behaviour Support and helping the existing team understand and implement practical strategies.

Illustrative photo of a family and support professional meeting

Statewide service

Supporting participants across Queensland

Service delivery may include face-to-face support, telehealth, consultation with support teams and a combination of these approaches depending on the participant’s location, needs and circumstances.

Everyday settings

Support that fits real environments

Behaviour Support needs to work in the environments where the participant lives, learns, works and spends time. Information from these settings can help us understand patterns and develop realistic strategies.

Our focus

What our work aims to support

Quality of lifeParticipation and independenceSafer, more consistent supportSkill developmentUnderstanding behaviours of concernReduction of restrictive practices where possible

Acknowledgement of Country

Respecting Country, culture and community

New World Support Services acknowledges the Traditional Custodians of the lands and waters across Queensland on which we live, work and provide services. We pay our respects to Elders past and present and recognise the continuing connection of Aboriginal and Torres Strait Islander peoples to Country, culture and community.

Aboriginal, Australian and Torres Strait Islander flags Explore the AIATSIS Map of Indigenous Australia