About Us

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New Worlds is a trusted NDIS provider with over 7 years of experience, supporting more than 55 participants. We deliver over 300,000 hours of personalised care across services including Support Coordination, Core Supports, SIL, Respite, Community Nursing, and High Needs Care. Our team is committed to person-centred support that promotes dignity, independence, and lasting wellbeing.

Our Mission

At New World Support Services, our mission is to enhance the lives of people with disabilities through compassionate, tailored support. We empower individuals to achieve their goals, live independently, and engage in their communities—while upholding dignity and fostering inclusion, innovation, and continuous improvement in every service we provide.

Our Vision

To be the foremost provider of innovative, person-centred disability services in Australia, transforming lives by setting new standards of excellence, inclusivity, and empowerment. We envision a future where every individual with a disability is fully supported to realise their potential, live with dignity, and contribute meaningfully to their communities.

Our Values

Empowerment

We believe in empowering individuals with disabilities to take control of their lives, make their own choices, and achieve their personal goals. We provide the support and resources necessary to help our participants build confidence and independence.

Respect

We treat every participant, family member, and staff member with the utmost respect and dignity. We honour the uniqueness of each individual and ensure that our services are delivered in a manner that values their rights, preferences, and cultural backgrounds.

Integrity

We operate with transparency, honesty, and accountability in everything we do. We are committed to maintaining the highest ethical standards and ensuring that our actions consistently reflect our commitment to doing what is right for our participants and their families.

Inclusivity

We embrace diversity and are dedicated to creating an inclusive environment where everyone feels valued and supported. We believe that everyone, regardless of their abilities, has the right to participate fully in society and access the services they need.

Excellence

We strive for excellence in every aspect of our service delivery. We are committed to continuous improvement, innovation, and professional development, ensuring that our participants receive the highest quality care and support.

Collaboration

We believe in the power of collaboration and work closely with participants, families, healthcare providers, and community organisations to deliver coordinated and comprehensive care. By building strong partnerships, we ensure that our participants receive holistic support tailored to their needs.

Compassion

We approach our work with empathy and understanding, recognising the challenges faced by individuals with disabilities and their families. We are dedicated to providing compassionate care that truly makes a difference in the lives of those we serve.

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